:root{--p:#29235C;--a:#F39200;--fondo:#f3f4f8;--texto:#1b1f27;--gris:#6b7280;--borde:#e3e5ec;--burb-in:#ffffff;--burb-out:#e9e2ff;--ok:#16a34a;--err:#b91c1c;--sa:env(safe-area-inset-top,0px);--sb:env(safe-area-inset-bottom,0px)}
*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html,body{margin:0;height:100%}
body{background:var(--fondo);color:var(--texto);font:15px/1.45 Montserrat,"Segoe UI",system-ui,sans-serif;overscroll-behavior-y:none}
a{color:var(--p)}
button{font:inherit}
.oculto{display:none!important}

/* Cabecera */
.cab{position:sticky;top:0;z-index:20;background:var(--p);color:#fff;padding:calc(10px + var(--sa)) 12px 10px;display:flex;align-items:center;gap:10px;min-height:56px}
.cab h1{font-size:17px;margin:0;flex:1;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cab .sub{font-size:12px;opacity:.8;font-weight:400;display:block}
.cab a,.cab button{color:#fff;background:transparent;border:0;padding:8px;border-radius:8px;text-decoration:none;cursor:pointer;font-size:14px;display:inline-flex;align-items:center;gap:4px}
.cab a:active,.cab button:active{background:rgba(255,255,255,.15)}
.ico{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}

/* Login y páginas centradas */
body.centrado{display:flex;align-items:center;justify-content:center;background:var(--p);padding:16px;min-height:100vh}
.tarjeta{background:#fff;border-radius:14px;padding:28px 24px;width:100%;max-width:380px;box-shadow:0 10px 40px rgba(0,0,0,.25)}
.tarjeta h1{font-size:18px;margin:0 0 14px}
.marca{text-align:center;margin-bottom:18px}.marca b{color:var(--p);font-size:22px;letter-spacing:2px}.marca span{display:block;color:var(--gris);font-size:13px}
label{display:block;font-size:13px;color:#555;margin:12px 0 4px}
input,select,textarea{width:100%;padding:11px 12px;border:1px solid #d5d7dd;border-radius:10px;font:inherit;background:#fff}
textarea{resize:vertical}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:11px 16px;border:0;border-radius:10px;background:var(--p);color:#fff;font-weight:600;cursor:pointer;text-decoration:none;width:100%;margin-top:14px}
.btn.sec{background:#fff;color:var(--p);border:1px solid var(--p)}
.btn.acento{background:var(--a)}
.btn.peq{width:auto;padding:8px 12px;margin:0;font-size:13px}
.btn:disabled{opacity:.5;cursor:default}
.err{color:var(--err);font-size:13px;margin-top:10px}.aviso{color:var(--gris);font-size:13px}
.ok{color:var(--ok);font-size:13px;margin-top:8px}

/* Lista de chats */
.buscar{padding:10px 12px;background:#fff;border-bottom:1px solid var(--borde);display:flex;gap:8px;position:sticky;top:calc(56px + var(--sa));z-index:10}
.buscar input,.buscar select{padding:9px 10px;border-radius:999px}
.buscar select{max-width:45%}
.lista{list-style:none;margin:0;padding:0 0 calc(70px + var(--sb))}
.lista li a{display:flex;gap:12px;padding:12px 14px;background:#fff;border-bottom:1px solid var(--borde);text-decoration:none;color:inherit;align-items:center}
.lista li a:active{background:#f7f6fb}
.avatar{width:46px;height:46px;border-radius:50%;background:var(--p);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:18px;flex:none}
.lista .cuerpo{flex:1;min-width:0}
.lista .fila{display:flex;justify-content:space-between;gap:8px;align-items:baseline}
.lista .nombre{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lista .hora{font-size:12px;color:var(--gris);flex:none}
.lista .ultimo{font-size:13px;color:var(--gris);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.etiq{display:inline-block;font-size:11px;background:#eef;color:var(--p);padding:1px 7px;border-radius:999px;margin-right:6px;font-weight:600}
.etiq.caducada{background:#fde8e8;color:var(--err)}
.pill{background:var(--a);color:#fff;font-size:12px;font-weight:700;border-radius:999px;min-width:22px;height:22px;display:inline-flex;align-items:center;justify-content:center;padding:0 6px}
.vacio{text-align:center;color:var(--gris);padding:60px 20px}
.pie{position:fixed;left:0;right:0;bottom:0;background:#fff;border-top:1px solid var(--borde);display:flex;justify-content:space-around;padding:6px 0 calc(6px + var(--sb));z-index:20}
.pie a{color:var(--gris);text-decoration:none;font-size:11px;display:flex;flex-direction:column;align-items:center;gap:2px;padding:4px 10px}
.pie a.activo{color:var(--p);font-weight:600}
.banner{background:#fff6e5;border-bottom:1px solid #ffd9a3;padding:10px 14px;font-size:13px;display:flex;gap:10px;align-items:center}
.banner .btn{width:auto;margin:0;padding:7px 12px;font-size:13px}

/* Chat */
body.chat{display:flex;flex-direction:column;height:100dvh;background:#ece5dd}
.chat .cab{position:static}
.chat .mensajes{flex:1;overflow-y:auto;padding:12px 10px;display:flex;flex-direction:column;gap:6px;background:#efeae2 url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='40' height='40'%3E%3Ccircle cx='20' cy='20' r='1' fill='%23ddd6c8'/%3E%3C/svg%3E")}
.burb{max-width:82%;padding:8px 10px 6px;border-radius:12px;background:var(--burb-in);box-shadow:0 1px 1px rgba(0,0,0,.08);font-size:14.5px;word-wrap:break-word;white-space:pre-wrap;position:relative}
.burb.out{align-self:flex-end;background:var(--burb-out);border-bottom-right-radius:4px}
.burb.in{align-self:flex-start;border-bottom-left-radius:4px}
.burb .autor{font-size:11px;font-weight:600;color:var(--a);margin-bottom:2px}
.burb .meta{font-size:10.5px;color:var(--gris);text-align:right;margin-top:3px;display:flex;justify-content:flex-end;gap:4px;align-items:center;white-space:nowrap}
.burb img{max-width:100%;border-radius:8px;display:block;margin-bottom:4px}
.burb audio{width:240px;max-width:100%}
.burb .doc{display:flex;gap:8px;align-items:center;padding:6px;background:rgba(0,0,0,.05);border-radius:8px;text-decoration:none;color:inherit}
.burb.plantilla{border-left:3px solid var(--a)}
.ticks{font-size:12px}.ticks.leido{color:#34b7f1}.ticks.fallido{color:var(--err)}
.fecha{align-self:center;background:rgba(255,255,255,.8);font-size:11.5px;color:var(--gris);padding:3px 10px;border-radius:999px;margin:6px 0}
.escribiendo{font-size:12px;color:var(--gris);padding:0 14px 4px;min-height:18px;font-style:italic;background:#efeae2}
.ventana{font-size:12px;padding:6px 14px;background:#e7f7ec;color:#166534;text-align:center}
.ventana.caducada{background:#fde8e8;color:var(--err)}
.compositor{background:#f0f0f0;padding:8px 8px calc(8px + var(--sb));display:flex;gap:6px;align-items:flex-end;border-top:1px solid #ddd}
.compositor textarea{flex:1;border-radius:20px;padding:10px 14px;max-height:120px;min-height:42px;border:1px solid #ddd}
.compositor button{width:42px;height:42px;border-radius:50%;border:0;background:var(--p);color:#fff;display:flex;align-items:center;justify-content:center;flex:none;cursor:pointer}
.compositor button.sec{background:#fff;color:var(--p);border:1px solid #ccc}
.compositor.bloq{justify-content:center;flex-direction:column;align-items:stretch;gap:8px}

/* Hoja inferior (respuestas rápidas / plantillas / ajustes conv) */
.hoja-fondo{position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:40;display:flex;align-items:flex-end}
.hoja{background:#fff;width:100%;max-height:80vh;border-radius:16px 16px 0 0;padding:14px 16px calc(16px + var(--sb));overflow-y:auto}
.hoja h2{font-size:16px;margin:0 0 10px;display:flex;justify-content:space-between;align-items:center}
.hoja h2 button{background:none;border:0;font-size:22px;cursor:pointer;color:var(--gris)}
.opcion{display:block;width:100%;text-align:left;background:#f7f7fa;border:1px solid var(--borde);border-radius:10px;padding:10px 12px;margin-bottom:8px;cursor:pointer}
.opcion b{display:block;font-size:13px;color:var(--p)}
.opcion span{font-size:13px;color:var(--gris);display:block;white-space:pre-wrap;max-height:60px;overflow:hidden}

/* Páginas de contenido */
.contenido{padding:16px 16px calc(80px + var(--sb));max-width:640px;margin:0 auto}
.contenido h2{font-size:16px;margin:22px 0 8px;color:var(--p)}
.caja{background:#fff;border:1px solid var(--borde);border-radius:12px;padding:14px;margin-bottom:12px}
.caja h3{font-size:15px;margin:0 0 8px}
.switch{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:8px 0}
.switch input{width:auto;transform:scale(1.4)}
.pasos{padding-left:20px}.pasos li{margin:6px 0}
.tabla{width:100%;border-collapse:collapse;font-size:14px}.tabla td,.tabla th{padding:8px 6px;border-bottom:1px solid var(--borde);text-align:left;vertical-align:top}
.fila-edit{display:grid;grid-template-columns:1fr 1fr auto;gap:6px;margin-bottom:6px;align-items:start}
.fila-edit textarea{grid-column:1/3}
.toast{position:fixed;left:50%;bottom:calc(80px + var(--sb));transform:translateX(-50%);background:#1b1f27;color:#fff;padding:10px 16px;border-radius:999px;font-size:13px;z-index:60;box-shadow:0 4px 20px rgba(0,0,0,.3)}

/* Simulador */
.sim{display:grid;gap:12px;grid-template-columns:1fr;padding:12px;max-width:1000px;margin:0 auto}
@media(min-width:800px){.sim{grid-template-columns:1fr 1fr}}
.sim .telefono{background:#111;border-radius:28px;padding:14px;color:#fff}
.sim .pantalla{background:#efeae2;color:var(--texto);border-radius:18px;height:420px;overflow-y:auto;padding:10px;display:flex;flex-direction:column;gap:6px}
.sim .pantalla .burb.in{align-self:flex-end;background:#dcf8c6}
.sim .pantalla .burb.out{align-self:flex-start;background:#fff}
.sim .avisos{font-size:13px}.sim .avisos li{background:#fff6e5;border-radius:8px;padding:8px;margin-bottom:6px;list-style:none}